FAQ
Yes — our trailers are compatible with most standard adult bikes, including road bikes, mountain bikes, and e-bikes. The hitch system attaches to the rear axle and fits the majority of frames. If you're unsure, feel free to contact us with your bike model and we'll confirm before you order.
We typically dispatch orders within 2 business days. From there, delivery usually arrives within 7 days, depending on your location and local carrier conditions. You'll receive a tracking number as soon as your order ships.
Most of our trailers support a maximum load of 35–40 kg. For the exact capacity of each model, please refer to the individual product page.
Most models are designed to seat 2 children. A small number of models are single-seat only. Check the product page for seating details before purchasing.
We recommend trailers for children aged 3 and above. That said, infants who can independently hold their head up — typically around 9–12 months — may use the trailer, though we advise caution. A bike trailer does not offer the same level of protection as a car seat, so please use your own judgment and prioritize your child's safety.
Step-by-step instructions and video guides are available on our Tutorials page. If you run into any issues, our support team is happy to help.
Full details on returns and exchanges can be found on our Legal & Policy page.