Will your trailer fit my bike?
Yes — our trailers are compatible with most standard adult bikes, including road bikes, mountain bikes, and e-bikes. The hitch system attaches to the rear axle and fits the majority of frames. If you're unsure, feel free to contact us with your bike model and we'll confirm before you order.
How long will delivery take?
We typically dispatch orders within 2 business days. From there, delivery usually arrives within 7 days, depending on your location and local carrier conditions. You'll receive a tracking number as soon as your order ships.
What is the maximum weight capacity?
Most of our trailers support a maximum load of 35–40 kg. For the exact capacity of each model, please refer to the individual product page.
How many children can ride in the trailer?
Most models are designed to seat 2 children. A small number of models are single-seat only. Check the product page for seating details before purchasing.
What age is the trailer suitable for?
We recommend trailers for children aged 3 and above. That said, infants who can independently hold their head up — typically around 9–12 months — may use the trailer, though we advise caution. A bike trailer does not offer the same level of protection as a car seat, so please use your own judgment and prioritize your child's safety.
How do I assemble my trailer?
Step-by-step instructions and video guides are available on our Tutorials page. If you run into any issues, our support team is happy to help.
What is your return and exchange policy?
Full details on returns and exchanges can be found on our Legal & Policy page.